Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Loopzvision Ltd’s relationship with you in relation to this website.

The term ‘Loopzvision’ or 'Loopzvision Ltd.' or 'Loopz' or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 1st Floor, Minafon, The Roe, St. Asaph, Denbighshire, LL17 0LT. Our company registration number is 06957168. The term ‘you’ refers to the user or viewer of our website.

1. The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  •  Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

2. Offers/fulfillment of contract
The offers displayed and contained on our website represent a non-binding invitation to the customer to place an order with Loopzvision Ltd. By filing out and sending the order-form on the Internet the customer makes a binding offer the for conclusion of the purchase. This enquiry is accepted as an order as soon as the goods have been dispatched. Any confirmation by email of the online-order-enquiry does not represent the acceptance of purchase. Loopzvision Ltd. reserves the right not to accept an online-order-enquiry. In such a rare eventuality occurs the customer will be informed as soon as possible.

Photos, technical data, specifications of weight, measurements that are listed on our website and catalogues, newsletters, ads or price lists only are of an informational nature. Any responsibility cannot be accepted by Loopzvision Ltd. for the correctness of this information. Other objects (such as film-can etc.) are only displayed for size relevance and are not part of the purchase of a loupe.

3. Retention of Title
The products delivered by Loopzvision Ltd. shall remain the sole and absolute property of Loopzvision Ltd. until any outstanding bills have been fully paid.

4. Guarantee
A buyer has the duty to inspect the goods and right reject the goods (if the condition of the goods so warrants) in writing while notifying the seller in a timely manner within 2 months.

As far as a defect is found in the goods which falls under warranty, the customer shall be entitled in the context of statutory regulations to demand supplementary performance, withdraw from the contract or receive a reduction in price.

We do not accept responsibility for any modification made to the product made on the customers request. This would be for instance a print on the product and we cannot take these back. For proven gross misconduct Loopzvision Ltd.  would strive towards an acceptable agreement. For these services full prepayment is required if not otherwise discussed and agreed. 

5. Data Protection
Loopzvision Ltd. only uses personal data of the customer for appropriate purposes and according to statutory regulations. The personal data provided are used by Loopzvision Ltd. only for fulfilment and or handling of the contract. This data is treated confidentially by Loopzvision Ltd. and is not given to any third parties who are not part of the ordering, delivery and payment procedures.

6. Item Return Policy
All Loopzvision products (except for tailor-made TTL Loupes and Hybrid Loupes) come with a 30-day trial period, so you can evaluate them clinically with no risk.
All items must be returned within 30 days, in a saleable condition, by insured Royal Mail Special Delivery, in its original package and with all labels attached. The item must be protected with outer packaging. Postage costs are not refundable.
We cannot refund or exchange our tailor made TTL and Hybrid loupes.
 
7. Order Cancellation Policy
We begin processing your order as soon as it has been submitted on our website. Should you order in error or decide that you no longer want the product(s) that you have ordered then please notify us immediately by email (info@loopzvision.co.uk) or by phone (0800 678 5685). As most of our products are tailor-made to suit our customers we cannot cancel orders where we have been notified more than 48 hours after we have received notification of your cancellation.
 
8. Privacy
Loopzvision uses Paypal as its payment service provider and as such does not store any of its customers' financial information.